Return Policy
We understand that for whatever reason, sometimes orders just don't work
out. Fortunately, we do our best to ensure a quick and easy return process.
Most merchandise may be returned for any reason within 30 days of delivery. However, the merchandise must be UNOPENED, UNUSED and in 100% restockable condition, in its original
packaging, with all applicable components included. Items that have been opened or damaged, or show visible signs of use, may be denied a refund or exchange. Blue Dot Medical, Inc. reserves the
right to deny return requests at our discretion.
NOTE: The Aerobika is rated for 6 months of use.
Manufacturer Defect:
If your item isn't working properly, please check the product manual. You can usually find troubleshooting and "getting started" information there. However, if troubleshooting doesn't work, please give us a call and we will do our best to assist you.
IMPORTANT
NOTE: please contact us before returning any items. Products that are returned without a return authorization number will not be accepted. To receive a return authorization
number, call our offices with your
order number, and we will confirm your contact information, and the reason for the return.
Once a return authorization number as been assigned to you, ship the item back to us via traceable method with the shipper of your choice. Please note that, with the exception of a delivery
error or defective item, the customer is responsible for the cost of return shipping.
Blue Dot Medical, Inc.
2301 Lakeland Drive
Flowood, MS 39232
Toll Free: 1-877-853-9990
Phone: 601.968.0981
Fax: 601.968.0983
Email: info@bluedotmedical.com
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